Position Title: Account Manager Edmonton

Location: Calgary

The Company:

Burntsand is a leader in the delivery of technology consulting services for customers with complex information processing and information management requirements in three practice areas - Enterprise Content Management, Collaboration and Service Management - aligned around our strategic partners, Microsoft and BMC. The Company delivers strategic design, technology architecture and custom application development through our proven Time-to-Value methodology, which mitigates business risk and speeds process improvements and returns. Headquartered in Toronto, Burntsand operates from locations across North America. The Company's shares (TSX: BRT) are traded on the Toronto Stock Exchange. Learn more about Burntsand at www.burntsand.com

Role Responsibilities:

Burntsand Account Managers are responsible for managing, retaining and expanding major client relationships. Account Managers are involved in all aspects of the sales lifecycle, including initiating and maintaining client relationships, qualifying leads and opportunities, working with internal resources to ensure an integrated approach to customer solutions, and closing opportunities for new business while ensuring customer satisfaction. A successful Account Manager will develop a level of expertise of the firm's offerings and associated strategies and help identify how these solutions might solve customer business issues. You will:

Manage all account relationships within an assigned portfolio. This includes negotiating contracts needed to meet retention and consulting goals.
Act as transaction process consultant for clients providing alternative process solutions and options.
Identify improvements to existing systems, and opportunities for new solutions and services.
Develop and implement educational or other programs designed to improve client's solution adoption and satisfaction

Role Requirements:

Proven ability to open new accounts through a variety of new business development tactics and establish long-term partnerships with key contacts at existing and new clients
Experienced in working with technology partners (joint account planning, joint sales pursuits)
Min 5 years Account Management - proven ability to drive new revenue in accounts by building relationships with key players and decision makers
Penetrating prospect accounts at the highest level within those accounts
Consulting Services Sales background - Practice based sales experience helpful
Follow frameworks, but know when to diverge from them
Team Selling - Can quarterback and drive a sales pursuit team
An understanding of information technology solutions and the Solution Selling methodology are critical to success in this role
Strong Professional Services/Consulting sales experience with a focus on Project based business (not Staff Augmentation) in the Healthcare, Government, Financial Services, Life Sciences, or Biotechnology sectors
Experience in Enterprise Wide Integration and Development of business solutions
Familiarity with Service Management and Operations, Business Intelligence, Enterprise Content Management, Collaboration, Custom Application Development
Well-developed relationships in Edmonton area
Solid experience making presentations to large groups of people
Experience dealing with difficult situations
Excellent time management skills
Excellent communication skills both written and verbal as well as presentation skills
Bachelors Degree required, preferably an MBA

If you are looking for an environment in which you can challenge yourself and develop new skills in a collaborative, team-based environment, we think you'll like it here. Our consultants - from creative designers to technical architects and project managers - are some of the best you will work with in your career. We encourage and expect Responsibility, Accountability, Trust, Respect, Recognition and Leadership from all our employees. We hope you will become part of the team.

Burntsand is an Equal Opportunity Employer

We thank all applicants for their interest in advance, and advise that only candidates being considered will be contacted.

No telephone calls or agencies please.

While Burntsand appreciates the interest of all applicants, only successful candidates will be contacted for an interview