BMC Remedy Performance Tuning and Optimization
Burntsand has been implementing BMC Remedy COTS solutions as well as custom developed applications for over 10 years. Our team has developed an offering for our client community that focuses on performance tuning and troubleshooting ARS based solutions. This unique offering ensures that ARS based solutions are performing at their peak potential for their specific environment.
Some of the primary areas of focus include:
- Index and query optimization
- Architectural review and recommendations
- Application tuning
This offering ensures that ARS based applications are delivering on the value propositions business expects. It will also ensure that the user community is equipped with the tools they need to execute their work-tasks as efficiently as possible.
Areas covered by this offering:
- Solutions Involved in the deployment
- Sizing and Capacity Requirements
- Integration Requirements
- Performance Requirements
- Platform Requirements (are there specific platform requirements that must be met)
- Deployment Requirements (geographically distributed, centralized, etc…)
Burntsand regularly participates in collaborative workshops with BMC Product Management as well as BMC Research and Development to review the latest best practices around sizing and tuning BMC Remedy based solutions, (most recently both ITSM v7.x and custom solutions).
About Burntsand
With a unique focus on helping clients unify information to increase agility, Burntsand is a North American leader in the delivery of systems integration consulting services. Burntsand partners with leading enterprises to achieve their Integrated Information Management goals through the delivery of Enterprise Content Management, Collaboration, Enterprise Operations & Service Management, and Customer Relationship Management solutions. Burntsand's Time to Value approach makes the firm different: it gives customers an edge, helping them realize near-term business benefits and long-term competitive gains. The company's distinguished partner status with EMC, Microsoft and BMC reflects its business maturity and sustained technology depth. Headquartered in Toronto, Burntsand operates from locations across North America. The company's shares (TSX: BRT) are traded on the Toronto Stock Exchange.
